John_GS,
Thank you for informing me of the pending engineer visit. I was still waiting to hear confirmation from Megan, wondered what was happening.
I will definitely let you know how it goes.
By the way I think maybe the "intelligent wifi" rolled out in the early hours of this morning as everything on my network went haywire (noticed it at 4.30am when I asked Alex to put the landing light on).
Echo Plus and my 3 Dots all lost connection to the Internet (so no light bulbs working) and Tivo's boxes greyed out on all TV's.
I unplugged SH3 (modem mode), ASUS Router and Amazon Devices. Powered SH3 and ASUS back up then plugged devices back in and all came back. I was a little annoyed as I had clicked the "OPT OUT" button on the VM notification email.
I only opted out because I had finally achieved some semblance of reliability with the Wifi/Internet.
Thank you again (fingers crossed for Saturday)
Margret