Stuck getting volume on v6 remote to work as have new smart tv.
I recently purchased a new tv, plugged v6 box in no issues all fine, but cannot get the volume to work, I have followed the steps via help and settings, programme my remote, entered all the codes they give me, doesn't work, put in the make of my TV, it's a Hitachi tried another 48 codes they gave me none of them worked.
Does anyone know how this can be done? Thank you.
Ps I've had the virgin engineer programme all my other remotes so never been able to do it.