Menu
Reply
Highlighted
  • 5
  • 0
  • 0
Joining in
237 Views
Message 1 of 5
Flag for a moderator

Streaming on phone - time limit?

When watching a streaming video about 1 hour in the video pauses - is their any good reason for this?

Can I lengthen this time so it doesn't interrupt my viewing?

0 Kudos
Reply
Highlighted
  • 5
  • 0
  • 0
Joining in
178 Views
Message 2 of 5
Flag for a moderator

Re: Streaming on phone - time limit?

Anyone have a solution?

 

0 Kudos
Reply
  • 6.9K
  • 430
  • 435
Forum Team
Forum Team
154 Views
Message 3 of 5
Flag for a moderator

Re: Streaming on phone - time limit?

Hi Neillwhy, 

 

Thanks for your post and welcome to our community. 

Sorry you're having an issue when streaming on your phone, this isn't good. 

Does this happen on a certain app? 

Is it always after one hour?

Does this happen on any other device?  

Emma_C - Forum Team
0 Kudos
Reply
Highlighted
  • 5
  • 0
  • 0
Joining in
148 Views
Message 4 of 5
Flag for a moderator

Re: Streaming on phone - time limit?

Hi

This happens in the Virgin TV control only on my Samsung 9+. Don't know about any other device.

0 Kudos
Reply
Highlighted
  • 5
  • 0
  • 0
Joining in
147 Views
Message 5 of 5
Flag for a moderator

Re: Streaming on phone - time limit?

And yes after 1 hour consistently 

0 Kudos
Reply