Socket move

[Manchesterjim]

Could someone please contact to arrange to move my socket.  I understand there will be a £25 charge.  Thank you

[Tudor · Accepted solution]

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

[Daniel_Et]

Hi @Manchesterjim 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We can certainly look into arranging this for you and you're right in saying there would be a £25 charge.

We'll send you a private message on here. Look out for the envelope in the top right-hand corner.

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Regards,
Daniel

[Simonk2]

Hello i am looking for a socket move can someone contact me for this please thanks 

simon

[Paul_DN]

Hi Simonk2,

Thank you for reaching out to us in our community and welcome, I will be more than happy to arrange for a technician to come and move your socket for you, this is a special request and has a call out charge of £25, this ill be added to the following bill.

I was able to locate you on our system with the details we have for you and it looks like you may have already spoken to us, if this isn't the case I can arrange this, I will send you an invite into a private chat, please look out for the white envelope to accept.

Regards

Paul.