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Sky Sports HD Channels not listed

Insona
On our wavelength

Just upgraded in the week and I've had the Sky Sports HD package added but they are not active at the moment 

Unable to contact virgin direct

3 REPLIES 3

japitts
Very Insightful Person
Very Insightful Person

How and when did you do this package change? Telephone based changes are usually effective immediately, but online onee can take a couple of days.

You can synch your EPG with your package by following Home > Help & Settings > Help > TV Care > I'm missing some channels.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Insona
On our wavelength

Hi 

It was upgraded by phone and my new router arrived yesterday 

Thank you

Insona
On our wavelength

Thank you your info with refreshing channels has fixed it

Appreciate your time and help Thank you again 😊