Recently bought a new hitachi tv and couldn’t sync remote, gives error code pr4/5000
tried entering codes manually but didn’t work
called customer service spoke to 3 Indian call persons, I could not under stand and told me needed serial number of box, rang again later with details and was told it is a technical being fobbed off, error being fix in 2 weeks still not working.
paying the best part of £100 a month for bad customer service and help.
can someone help me with my first world problem so I can control my tv with 1 remote... as don’t want to waste anymore time speaking to someone who can’t help.
I'm sorry though to hear that you are having issues pairing the remote control with your New TV
Have you reset the remote control as it may still be paired to the Old Tv.
It might be worth trying this first
Press and hold down Clear and TV on the remote at the same time until the light on the top of the remote flashes green twice.
Press Thumbs Down three times, then press OK.
The LED will flash green twice and exit programming mode.
Then try again here
I have also checked your account and can see a new remote has been ordered when you last called