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Philb51
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Remote control - no volume control

New V6 box all set up (finally) today and running OK. 

New remote control operating.... except for the volume control. I have tried all suggestions/methods of resetting but nothing.

Help suggestions on VM website just takes you round in circles. 

Old remote works correctly, including the volume management. Any further suggestions appreciated. Thanks 

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Raynin
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Re: Remote control - no volume control

I had the same problem with a new remote. I tried keying in all the different codes for my make of TV but still no sound.  I then pressed the home button on the remote and scrolled down to "help & settings" then "help" and then up to the top of the page for "program your remote". It worked.

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Philb51
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Re: Remote control - no volume control

Tried that. Pressing the 'help' button goes to a non-spinning wheel, then back to 'help' :'(

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