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Red Pixels

Does anyone else get red pixels, scattered all over the screen, I had this once before but it clear up on its own. I have changed HDMI cables, different HDMI sockets, I even tried the v6 box on a different screen and still had the same issue, so i know its not the TV.

Also my TV is connected to my pc and when I view my pc on the TV

there are no red dots.

Last time I called Virgin, I went through the whole trouble shooting process but couldn't rectify it, then it just went away.

So has anyone else had this issue and if so, what did you do to fix it?

Please see pictures below, thanks

IMG_0429.JPGIMG_0430.JPG

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Re: Red Pixels

Hi Jongoodman24,

 

Thank you for getting in touch regarding your TV issues, I'm sorry that you've had trouble resolving this.

 

In taking a look at the backend of your account, I'm not too happy with some of the levels entering your property. I'd like to get an engineer visit scheduled so we can look to have this resolved. I'll send you a private message now to clear account security. Please head to the purple envelope in the top right corner to respond.

 

Thanks,

Rachael

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