Hi, I have the same problem with recordings on my V6 box freezing on playback - have tried rebooting, disconnecting and reconnecting cables etc. with no success.
Called 150 on New Year's Day and the technician told me to clear the suggestions and that hopefully this would help - sadly it didn't.
I am pretty sure it's a hard drive issue as no problem with streaming, navigating, internet connection etc. but he said from what he could see the hard drive is fine. He said he couldn't book an engineer unless the system told him to so not keen to try 150 again as it usually takes ages to get through.
Any other suggestions welcome?!
Thanks in advance.