Virgin Media Community

[SJC]

After a network change, Tivo asks for the ports to be open and I can't access the Tivo EPG updates and other realtime network information until they are open. I don't understand why you say to ignore the situation as after around 3 weeks the EPG will be empty and nothing will record automatically. 
I have my Superhub 3 in modem mode and whilst working well it does have the above problem. This time when I go to my router (Asus) I can't see the Tivo listed as a connection under LAN and so not sure how to configure ports for a device which isn't seen / listed. 
Any ideas?

[japitts]

Just to confirm you do have a V6 and not a TiVo? TiVo doesn't need an offboard internet connection.

Assuming V6 for sure, I presume it's Ethernet connection to your router?

[ozsat]

Ignore the 'ports' messages are they are red herrins.

If you are using your own router you have to set the DNS servers on the router to be those of VirginMedia - otherwise the V6 will not function correctly.

It actually sound though as if you have not reconnected the boxes to the new network you have.

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@SJC wrote:

After a network change, Tivo asks for the ports to be open and I can't access the Tivo EPG updates and other realtime network information until they are open. I don't understand why you say to ignore the situation as after around 3 weeks the EPG will be empty and nothing will record automatically. 
I have my Superhub 3 in modem mode and whilst working well it does have the above problem. This time when I go to my router (Asus) I can't see the Tivo listed as a connection under LAN and so not sure how to configure ports for a device which isn't seen / listed. 
Any ideas?

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[paul0363]

The V6 only needs to connect to VM's DNS on intial set up to initialise the Netflix app (it'll work with 3rd party DNS fine after that).

OP - Have you connected the ethernet cable from the V6 to your Asus router?  If you've left it connected to the hub it will not be seen on the network as it won't be able to connect - only the port connected to your router will be active in modem mode. If you're connecting via wifi, have you updated your credentials on the V6 so that you connect to the Asus? 

As @ozsat says, the port errors are a red herring - the test always fails even with a working set up.

[ozsat]

Actually - things do gradually stop working. Channel logos will be first to go.

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@paul0363 wrote:

The V6 only needs to connect to VM's DNS on intial set up to initialise the Netflix app (it'll work with 3rd party DNS fine after that).

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[paul0363]

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@ozsat wrote:

Actually - things do gradually stop working. Channel logos will be first to go.

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@paul0363 wrote:

The V6 only needs to connect to VM's DNS on intial set up to initialise the Netflix app (it'll work with 3rd party DNS fine after that).

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I must have been lucky then - before I moved to the 360 my V6 was connected to an Asus router with OpenDNS set as the DNS provider and the V6 worked fine (including when channel logos changed) for over three years!  The only issue I had was setting up the Netflix app as reported by others elsewhere in the forum!

Anyway - wandering off topic 🙂

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