I've moved your "me too" post to a new thread where we can look at your specific issues and hopefully give you some specific help.
So... with that in mind... can you explain what happens when you use OnDemand on your V6 - do you get any error codes or messages, for example? That might help ID what's going on.
Also - OnDemand uses the internet, which on a V6 comes via your homehub. So therefore how is your V6 connected to your homehub, is it Ethernet cable or wireless? That's something else that will feature in troubleshooting your issues.
My services are all hooked up to the router. The V6 box is hooked up to the router via the fibreoptic cable.
Your V6 needs two connections. The co-ax cable provides live TV. Your router provides the internet for OnDemand etc - this will be either wireless or Ethernet (recommended). it sounds like you're wireless but you can check via Home > Help & Settings > Settings > Network and looking in the top-right.
Your symptoms sound like one of two things to me..
1: Flaky wireless causing an internet dropout. Check the signal strength in network connections as above.
2: HDCP issues with a 4K/UHD TV. Are you watching on 4K and/or Samsung TV?
80% should be sufficient for VoD to work, it might be worth checking the signal strength when you have problems and see if it's still at 80% or whether it's dropped.
Are you using a 4K/UHD TV?
Thank you for this. So sorry I've only just seen this response. I recently discovered if your 'on demand' service isn't working properly/not running smoothly, get out of it and reboot the set-top box by unplugging it.