On demand not working

[cheshirealan]

I have the same issue. All Sky on demand features tell me I needed to upgrade to view. Spoke to tech support and it is  known issue that will take some time to resolve. I am now on  list to get considered for compensation for loss of service.

[japitts]

Take a read of the thread below, and try the suggestions in it. Please post back with the outcome.

https://community.virginmedia.com/t5/Virgin-TV-V6/Should-the-Sky-Cinema-Collection-also-include-Sky-... 

[Megan_L]

Hi Cheshirealan,

Thanks for using the Community Forums to get this issue with your On Demand services looked into, I am sorry if this has been causing some frustration 😥 

I am glad the team are already looking into this on their side, how are things since you last spoke to them? 

Were you able to take a look at the advice @japitts posted?

Thanks,

Megan_L

[cheshirealan]

I haven't heard anything but ..................... a simple reboot of all my V6 boxes resolved the issue.