Have heavy pixelation on Sky Sports cricket 514 plus other channels such as ITV4+1, Sky Witness+1, Fox+1. Have been trying to get help through online chat for over 3 days now. I understand I need to be put through to the tech team but am having a nightmare getting online agents to put me through. Does anyone from the team monitor these forums and if so, can someone contact me?
Re: Pixelation on Sky Sports Cricket & other channels
2 weeks ago
All of the channels you've listed thus far, are on the same broadcast frequency (as is Sky Sports Mix & Comedy Central Xtra that you should also get), that you've not mentioned)
This is very strong evidence that you have a fault with your TV signal, which is either a box or a cabling fault.
The quickest way to get this resolved is to call 150 (or 0345 4541111) and follow the options for "I have a fault with my TV services" - C/S can then arrange either a box replacement or engineer visit. Forum staff do pick these posts up, but it may sometimes take a few days.
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