Menu
Reply
spangley
  • 70
  • 1
  • 2
On our wavelength
644 Views
Message 1 of 10
Flag for a moderator

Picture not sharp on new TV

Hello

I was wondering if anyone could help me please

I have bought a new SAMSUNG UE65 TU850 7UXXU TV and I have connected up my TIVO V6 box and the pictures are not very sharp and the Virgin Menu's are very big and  I am unsure what to do, do I need to alter any settings ?

Thanks for any help

Take care and keep safe

 

 

0 Kudos
Reply
Roger_Gooner
  • 6.73K
  • 490
  • 1.19K
Legend
636 Views
Message 2 of 10
Flag for a moderator

Re: Picture not sharp on new TV

Is your V6's Aspect Correction Mode set to panel?

Is your TV's Picture Size set to Screen Fit?

--
Hub 3.0, TP-Link Archer C8, TP-Link TL-SG108S 8-port gigabit switch, V6
My Broadband Ping - Roger's VM Broadband Connection
spangley
  • 70
  • 1
  • 2
On our wavelength
623 Views
Message 3 of 10
Flag for a moderator

Re: Picture not sharp on new TV

Thanks that is very helpful

I have done what you said

I am watching Sky Sports and the HD is not showing in the top right hand corner ?

 

 

0 Kudos
Reply
LittleMick73
  • 5.03K
  • 520
  • 864
Superstar
564 Views
Message 4 of 10
Flag for a moderator

Re: Picture not sharp on new TV

Hi when you look on the programme guide are the sky sports HD channels greyed out, if so then you are only getting sky sports in SD, to receive them in HD it will require you to pay an extra £7 per month. Regards Micky
0 Kudos
Reply
spangley
  • 70
  • 1
  • 2
On our wavelength
562 Views
Message 5 of 10
Flag for a moderator

Re: Picture not sharp on new TV

Hi Mate

I do pay the extra for HD

I just looked and there is still no HD in top right hand corner

Thanks

 

 

0 Kudos
Reply
japitts
  • 12.01K
  • 1.67K
  • 2.57K
Very Insightful Person
Very Insightful Person
558 Views
Message 6 of 10
Flag for a moderator

Re: Picture not sharp on new TV


@spangley wrote:

I am watching Sky Sports and the HD is not showing in the top right hand corner


Sky removed the "HD" from their on-screen graphics many years ago.

Sky Sports SD channels are in EPG positions 511 upwards, HD versions are in 501 upwards - on TiVo & V6.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
spangley
  • 70
  • 1
  • 2
On our wavelength
542 Views
Message 7 of 10
Flag for a moderator

Re: Picture not sharp on new TV

the picture just does not look very clear and sharp even on BT Ultimate HD

0 Kudos
Reply
Eeeps
  • 816
  • 53
  • 136
Well-informed
531 Views
Message 8 of 10
Flag for a moderator

Re: Picture not sharp on new TV

First take a look at the Video Settings on the V6 box. 

 

Help&Settings->Settings->Video Output->Video Output Format.
Report what you find here.

First try the Auto Detect.

For your TV the best settings would be 2160p and 2160p 24/25/30fps
Maybe 1080p and 1080p passthrough also if you want the TV to upscale 1080p to 2160p

0 Kudos
Reply
Roger_Gooner
  • 6.73K
  • 490
  • 1.19K
Legend
522 Views
Message 9 of 10
Flag for a moderator

Re: Picture not sharp on new TV

Here is an image from a SS HD programme. You will see that not only is there no HD in the logo, there is also a certain amount of space above and to the right of the logo as I have disabled overscan and thus get the full original image.

20210508_123704_25.jpg

--
Hub 3.0, TP-Link Archer C8, TP-Link TL-SG108S 8-port gigabit switch, V6
My Broadband Ping - Roger's VM Broadband Connection
0 Kudos
Reply
NinjaMeerkat
  • 267
  • 15
  • 51
Fibre optic
497 Views
Message 10 of 10
Flag for a moderator

Re: Picture not sharp on new TV


@spangley wrote:

Hello

I was wondering if anyone could help me please

I have bought a new SAMSUNG UE65 TU850 7UXXU TV and I have connected up my TIVO V6 box and the pictures are not very sharp and the Virgin Menu's are very big and  I am unsure what to do, do I need to alter any settings ?

Thanks for any help

Take care and keep safe

 

 


What size tv did you have before? SD broadcasts will be pretty much unwatchable on a 65" TV, HD should be reasonably ok but a bit blurry depending on the channel but UHD is the sweet spot on a 65" TV. 

0 Kudos
Reply