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New customer no channels

Hi

I am new customer. My package went live the other day but no channels are working except BBC one, itv and comedy central. No apps, no catch up and no subscription channels. I've checked multiple times that it's set up correctly and it is. Broadband is working just no TV

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Re: New customer no channels

Please PM me with your account number and area reference and I can take a look at this for you.
Thanks,
Stuart
I am a Virgin Field Technician. All and any advice given is based on my experience in the field or my personal experiences with my own set up at home. If my answer was helpful to you please mark as helpful or consider leaving the post some kudos.

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Re: New customer no channels

[MOD EDIT: REMOVED]

01

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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