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My replacement V6 box killed my TV

Joining in


I had a replacement V6 box delivered after the old one hadn't loaded for 6 months. I set it up per the instructions and changed the cables to the new ones sent in the box. There was a message saying the software couldn't be downloaded and to phone VM. Next thing, big bang and my TV is now dead. It can't be revived at all. I found something similar on a really old thread here:

I really don't know what to do now. If I get a new TV, will it happen again? The TV itself has been working fine before I plugged the new kit in and now it it is completely dead.


Forum Team
Forum Team

Hey julieannew, thank you for reaching out and I am sorry to hear this, I would like to look into this in more depth to find out what has happened.

I am going to send you a PM now. 

Matt - Forum Team

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