My remote won't select any apps

[Raindog71]

My remote control is working fine on the program guide but the OK button will not select any apps! 

[japitts]

Does the same button work OK with other functions?

Do other internet-based functions, such as OnDemand, work OK?

If all else fails, have you tried a standard reset of your V6?

[Raindog71]

Hi,

Yes, it does work with other apps and on demand is also working it just seems that for some reason I can no longer access apps. 

[Raindog71]

How do I do a standard reset of the box? 

[japitts]

Follow Home > Help & Settings > Clear or restart > Restart my TiVo box.

Rather than create multiple relies, you can use "post options" in the top-right of your reply to edit a post a short time after posting.

[Kath_F]

Hi Raindog71, 

Thanks for your post and apologies to hear you've been having some issues with the remote. 

As well as the reset above, you can also find help for remote control issues here. 

Give them a try and pop back to update us on how things have gone. 

Many thanks,