Hi,
It looks like your V6 has lost connection to the network.
Try going:
- Home
- Help and Settings
- Network
- Connect to Virgin Media Service Now
On the next screen it should eventually get to Loading. Once this has completed then you should be good to go.
If you get any errors or it doesn't work, please send me a PM (link below) with your account number and area ref and I will look into it for you
Thanks
Harry
VM Field Tech
Send Me a PM!
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