on 23-02-2023 19:04
I would like to download some shows so that I can watch them on my laptop or phone.
Is this possible?
Answered! Go to Answer
on 24-02-2023 11:56
@ColinWalton wrote:Although I get alerts on all my recordings saying "Streaming not permitted - this programme can only be watched whilst you are connected to your home network.
So when I am anywhere other than at home it won't work live.
That's as per design. The licencing conditions on your TV package allow recording & in-home streaming at your registered address only - this is enforced by the IP address check that causes this error. TV Control does allow some downloads for offline viewing - but as you've found, not all.
The TV Go app allows llive-streaming of channels whilst away from home.
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on 23-02-2023 19:14
No
23-02-2023 22:26 - edited 23-02-2023 22:26
Yes.
Using the TV Control app, you can download recorded programmes while you are at home, for away-from-home/offline viewing.
It won't work for all channels/programmes, but for many it does.
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on 24-02-2023 09:41
Thanks that's a good suggestion.
Although I get alerts on all my recordings saying "Streaming not permitted - this programme can only be watched whilst you are connected to your home network.
So when I am anywhere other than at home it won't work live.
I can see the download button but for all except one of my recordings they cannot be downloaded.
What a shame!
on 24-02-2023 11:56
@ColinWalton wrote:Although I get alerts on all my recordings saying "Streaming not permitted - this programme can only be watched whilst you are connected to your home network.
So when I am anywhere other than at home it won't work live.
That's as per design. The licencing conditions on your TV package allow recording & in-home streaming at your registered address only - this is enforced by the IP address check that causes this error. TV Control does allow some downloads for offline viewing - but as you've found, not all.
The TV Go app allows llive-streaming of channels whilst away from home.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
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on 24-02-2023 13:52
Thank you! yes this seems to work for some programmes.
Will see how it goes when I am away from the UK.
Thanks