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Is the VM Iplayer App broadcasting in UHD

JohnWB56
Tuning in

I was wondering if Is the Virgin BBC IPlayer App is broadcasting the 2022 World Cup In UHD as there is usually something on the screen saying this

13 REPLIES 13

newapollo
Very Insightful Person
Very Insightful Person

Hi @JohnWB56 

Click the red button on BBC1 then when the screen loads, scroll down and click on Watch more in iPlayer.

On the main iPlayer screen the first option I see at the top of the screen is Belgium v Morocco - it has the UHD symbol in the top left, click on Watch Live

Another screen will appear - top option Watch live in UHD

 

Dave
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Thanks for the answer.

I tried it but when  the first option screen comes up it does not have the UHD symbol in the LH corner

newapollo
Very Insightful Person
Very Insightful Person

Hi again @JohnWB56 

Is your TV on the list of /uhd-supported-devices   ?

Have you set up UHD on the iPlayer app?

On the VM set top box when you go into iPlayer Settings select Try new features in iPlayer Beta, then click iPlayer BETA on the next screen then scroll down to Back on the screen and click OK

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

It looks as though the BBC aren't showing any UHD symbol as at present I am definitely watching the football in UHD on my Samsung TV via the App on my 360 box and there is no UHD symbol in the Left Hand Corner.

 

Roger_Gooner
Alessandro Volta

When you select a programme to watch you get this appearing if your source device is sending UHD to your TV.

20221127_172034_20.jpg

--
Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection

Well my box is on the list,

but when I go into the settings there is no  Try new features in iPlayer Beta anywhere unfortunatly

I don't get the watch live in UHD option on that screen

newapollo
Very Insightful Person
Very Insightful Person

Hi again @JohnWB56 

Can you confirm which VM set top box you have? Tivo or V6?

Are you using a high speed HDMI cable?

Have you tried it in a different port?

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Thanks for the quick reply again.

The box is a V6

I am using a 48g hdmi cable

I am feeding through a Marantz 7015 receiver to the TV which has no problem with 4K from various inputs and i have tried a different port

All very strange