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Paul_DN
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Message 11 of 25
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Re: From... episode 3

Hi Corinneangela,

Thank you for reaching back out to mus and for the update, glad to hear you have now been able to watch it with the help pf our community, if you do need any further help, please do not hesitate to reach back out.

Regards

Paul.

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Fox35
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Message 12 of 25
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Re: From... episode 3

Nope. From episode still not available on the 360. It has Sat 6 Aug stated next to it. Which is very weird as all the other episodes in the series are available 1-10 (except ep.3). Also, just noticed all the available episodes have the old SYFY logo listed next to them, but the unavailable 3rd episode has the new Sky Si-Fi logo next to it. Very odd.

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Fox35
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Message 13 of 25
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Re: From... episode 3

Also Mods, why has my question been moved to the V6 forum? Which I don't have. I'm on the 360 which why I posted there.
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japitts
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Message 14 of 25
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Re: From... episode 3

Although the SW is different, the VoD assets are broadly the same across both platforms and this looks like a VoD issue at VM's end affecting both.

So makes sense to keep all the posts together.

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Fox35
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Message 15 of 25
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Re: From... episode 3

Thanks. 24 hours later and still not fixed. So just effecting Virgin Media?.. And so someone there hasn't pressed a button? Really?

And me praising them on the other 360 forum too. JOKE!

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Corinneangela
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Message 16 of 25
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Re: From... episode 3

If I get to the program through search, epi 3 is there. Have you rebooted your box? (I have V6, so don't know if it's different).

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landyannie
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Message 17 of 25
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episode 3 from

Hello Everyone my first time on here and definitely not tech minded.

I have just discovered "From" and as I have seen from the message board other people have this episode missing. Is there anything I can do to play it. I am looking in search and every other episode is available except this one.I have a Tivo box. It is very frustrating 

Thank you for any help

LandyAnnie  

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Corinneangela
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Message 18 of 25
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Re: episode 3 from

It's odd how some can get epi 3 and others can't. Hopefully an admin will come back to this and sort it out.

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japitts
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Message 19 of 25
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Re: episode 3 from

E3 is listed & plays OK on my V6 now, in both SD & HD. Should be the same on a TiVo, and there's no major reason for 360 to be any different.

Depending when this programme was reloaded and when an individual box last "called home", there may be differences as to how soon this fix drops in for each user.

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Corinneangela
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Message 20 of 25
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Re: episode 3 from

Would a reboot help? Must admit I rebooted, which didn't help, but before the issue was reported so I don't know if it would help now.

 

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