Virgin Media Community

[Tink6661]

Hi all,

We have a programme recorded that we just cannot get rid of. It was deleted initially but would not disappear from My Shows. After a couple of weeks, it was still there but also not showing in Recently Deleted. We have tried everything we can think of to get rid of this but nothing is working.

Has anyone else had this issue and managed to resolve it?

TIA.

[japitts]

What is it that you've tried? Does it include restarting the box? Home > Help & Settings > Clear or restart my TiVo

[Jodi_S]

Hi Tink6661,

Welcome to our community and thanks for posting. Sorry to hear that you having issues trying to delete a recording on your box, as it bee a short while have you managed to remove this once and for all?

Our valued member @japitts has given some great advice, did you follow the instruction they has provided?

We have also included a link here for further help and advice with this issue, just incase.

Please let us know.

Kind regards Jodi.