on 05-05-2022 10:15
on 05-05-2022 10:19
Your hard drive has failed you need to call up and get a new one sent
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on 09-05-2022 15:48
Thank you for your post and welcome to our community forums. We're here to help.
I am really sorry to hear you faced some complications with your TV box recently. I can see @dannylau offered some advice on what this could be and to make contact with our team. Let us know if you require any further assistance on this matter at all and we can go from there.