Can't watch recordings, says "subscribe"

[WeeClare]

Done a reset but kept everything. Now when I want to watch a recording, it says "subscribe" instead of "watch".  Can anyone help?

[WeeClare]

Done a reboot. Changed startup too. Seems ok now. 

[Robert_P]

Hello WeeClare

Sorry to hear of the service issue regarding recordings, we understand the concern and you raising this via the forums.

We appreciate the update and are glad to hear a reboot has resolved the issue. If you need help in the future, please don't hesitate to get in touch.

Rob

[Natalie_L]

Hello WeeClare, 

Thank for reaching out to us here on the community. 

We are very sorry for the issues you have been experiencing with your recordings. 

Can you please confirm which channels you recording from and if you have any issues accessing the channels for live TV?

Thanks,