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Can’t ring landline from mobile

Can’t ring home phone from mobile says you dialled an incorrect number?. Just moved house before was ok phone connected to old style socket new property connected to the router.

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Re: Can’t ring landline from mobile

Is the landline working fine apart from not getting a ring tone? If so the handset is probably old and needs a ring capacitor. Just buy a replacement RJ11 to BT adapter with a ring capacitor on eBay for £4 or get a modern handset.

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Re: Can’t ring landline from mobile

No it’s a bt advanced z twin with call blocker 

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Re: Can’t ring landline from mobile

Hi Adamcarvell, 

Are you able to ring the landline number from another landline or mobile? 

 

Emma_C - Forum Team
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Re: Can’t ring landline from mobile

all; sorted they didn't port my number across 

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Re: Can’t ring landline from mobile

Ah, sorry about that. 

Glad it's sorted now. 

Let us know if you need anything else. 

Emma_C - Forum Team
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