06-02-2023 20:20 - edited 06-02-2023 20:28
I received a new TV V6 today but it is missing the cable adaptor so I can't use it. Not getting any answer from support and phone gets cut off when I ring
on 09-02-2023 09:21
Hi Mwollen,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear the adapter was missing from your Quickstart pack. I can see since posting, you have spoken to the teams and they have arranged to send a replacement for you.
Please keep us posted on if you have any further issues.
Many thanks,