Menu
Reply
Turrell17
  • 1
  • 0
  • 0
Joining in
241 Views
Message 1 of 3
Flag for a moderator

7400 error TV6

I had a new TV6 box been delivered today, our other tv6 box in a different room is now coming up with the 7400 error. Any help on what to do or how to solve this issue? Thank you 

0 Kudos
Reply
paul0363
  • 534
  • 64
  • 177
Rising star
237 Views
Message 2 of 3
Flag for a moderator

Re: 7400 error TV6

Looks like you need to call it in (and speak to someone)...

https://www.virginmedia.com/help/virgin-tv-error-codes/7400/step2

I'd call as soon as they open in the morning (8am) as the queue shouldn't be as bad then.

You could also send a text with a description of the problem to 07533 051809. Your message will be queued but someone will get back to you (although it could take a couple of days)

0 Kudos
Reply
newapollo
  • 6.06K
  • 967
  • 1.46K
Hero
236 Views
Message 3 of 3
Flag for a moderator

Re: 7400 error TV6

Hi Turrell17

You could try rebooting, if that fails you need to phone to get your box activated. 0800 953 9500.

 

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


I'm just a normal customer here to share my knowledge, I don't work for Virgin Media.

Have I helped? Click to mark as a Helpful Answer or use Kudos to say thanks


0 Kudos
Reply