my 360 remote has stop working i replace the batteries not working dose not light up tried pairing to the 360 box not working i need a new one tried to order a replacement online saying i need to contact virgin media if any virgin media staff are online if you could order me a new one thanks
Thanks for your post and apologies to hear that you are having an issue ordering a replacement remote. We can certainly get this ordered for you.
I will need to confirm some information with you in order for me to proceed so I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right hand side of the page to access your inbox.