Virgin Media Community

[DiscoDebs]

I have been watching The Blacklist an episode every other couple of days and tonight i go to watch it and it takes me to Prime video, how come i now have to pay for something that i had for free before?

[japitts]

The most likely explanation for this is that the programme/series was a box-set, and these do come & go from time-to-time - new series are added, old ones expire.

I use a V6 so am unsure exactly what onscreen prompts a 360 gives you, but there should be a notification with all OnDemand content before you watch it, that it's "available until xyz" or similiar.

The turn of the month/year will almost certainly have been "changeover time" where some boxsets are concerned.

[newapollo · Accepted solution]

Hi @DiscoDebs 

On my 360 when clicking on search shows, and also in Boxsets, series 1-5 (111 episodes) are available on Amazon prime.

Series 6-7 (41 episodes) are available to watch on Sky Max and Sky On Demand HD (412 episodes)

Which TV package to you have? This will determine which  episodes you can watch without paying extra.

[Lee_R]

Hi @DiscoDebs, thanks for posting and welcome back to our community.

Sorry for any confusion around our box sets.  Has the reply from newapollo cleared things up for you?

Regards

Lee_R

[DiscoDebs]

It has, it didnt have a date on it of when to watch by so i thought it was ok to carry on, but when i clicked on the next episode Prime Video opened, i immediately closed it as i thought id clicked on something wrongly, but if these box sets come + go ill have to keep an eye out for it again, thanks for your help

[Kath_F]

Hi DiscoDebs, 

We're glad to hear things were cleared up by newappollo. 

If you have an Amazon Prime account then you can continue to watch the episodes on there. 

Please let us know if you have any further issues. 

Take care,