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White lines series on uhd no audio

Dereklad
Fibre optic

Hello i was all geared up to whats white lines series on uhd channel.

and played part 1 and the audio is weirdly messed up.

you can hear sounds and music in part 1 but when the actors talk no sound.

moderator can you flag it please because part 1 disappears next saturday i think.

thanks.

Cable tv customer since its inception in the 80,s.
Virgin 360 and mini box.maxit tv.350 broadband.
Playstation 55 inch lg tv and ceiling projector in bedroom..
Size 9 feet..
No criminal convictions.

I dont have a stream box because im not allowed to have 1..
3 REPLIES 3

Dereklad
Fibre optic

Moderators any chance of getting episode 1 of white lines series on uhd catchup.re uploaded because the sound is out of whack please and unwatchable before the series expires.

DCB90073-4374-4382-9112-6E5D3354BF41.jpeg

Cable tv customer since its inception in the 80,s.
Virgin 360 and mini box.maxit tv.350 broadband.
Playstation 55 inch lg tv and ceiling projector in bedroom..
Size 9 feet..
No criminal convictions.

I dont have a stream box because im not allowed to have 1..

Beth_G
Forum Team
Forum Team

Hi Dereklad,

Thank you for your post and for reporting this issue to us. 

I've tested the show myself on my personal TV box and have the exact same issue, I will admit it's very strange to hear! 

I've fed this back to our TV Specialists so it can be looked into. 

If I receive any update about when the issue has been resolved, I will let you know so you can continue with your binge watch! 😊 apologies for any inconvenience caused in the meantime.

Thanks again for letting us know.

Beth

Ok thanks beth ,your the best..

Cable tv customer since its inception in the 80,s.
Virgin 360 and mini box.maxit tv.350 broadband.
Playstation 55 inch lg tv and ceiling projector in bedroom..
Size 9 feet..
No criminal convictions.

I dont have a stream box because im not allowed to have 1..