The voice control button on my TV 360 remote has recently stopped working. When I press and hold the button, a message appears on the screen as if I’ve let go of the button, so I can’t search for anything. This happens every time I press and hold the button.
I’ve tried new batteries, repairing and resetting the box, to no avail. What can I do? All other functions are ok.
After some research, it seems to be related to the Eero router that I'm using, which has DNS-based ad-blocking and content filtering. For some reason, the (US-based) DNS servers that they use are not recognising/allowing the host that the box tries to connect to for voice control. They've asked me to speak to someone at VM to ascertain which host or set of hosts the voice control feature uses.
I don't fancy my chances with trying to get someone at VM at the end of a phone line to understand my request. Can anyone here help?