Have to agree with many of the comments here, and users shouldn’t feel they can’t post their opinion - that’s what forums like this are for, right?
Been using 360 for a year now and it’s got a long way to go. It’s not a patch on Sky Q in terms of looks and functionality, yet 360 has never been marketed as a premium product like Sky Q was. That being said, 360 definitely isn’t a premium product.
I’ve been in a position to be able to directly compare 360 with Sky Q. 360’s UI is slow and clunky compared to Sky and I feel the hard buttons on the remote probably don’t help - it makes navigating 360 feel slower than it actually is. The OS itself is pretty nifty. Sky’s soft remote buttons just make gliding though Q’s UI effortless. 360’s UI lags in places, particularly when scrolling through movies and box sets.
For those who don’t like voice control, searching for a programme is a real hassle on 360. It would be easier if the keys on the remote acted like that of Q’s remote, rather than having to move to and select each character in the on-screen keyboard. And getting to the programme you want isn’t always as straight forward as just having to type a few characters - it can some times take a whole word, or several words, to find what you want. 360 seriously needs to rethink the search function. Voice search also has a long way to go before it becomes intelligent.
Overall, 360 is a stable system and the mini boxes link well and aren’t prone to the problems Q minis have, which are solely reliable on Wi-Fi. Coax is a blessing here!
Whoever developed 360 should have directly taken Sky Q and built something better. It didn’t! Saving money was clearly the main goal here. That being said, 360 could be great - but the development team need sacking and someone official from Virgin should be reading these threads and listening to the customer. In an ideal world, someone should be sat in a room using Q and 360 and making it much, much better!
Recording on Q is literally a one-button press. New-only records as default. It just works! To do that on 360 requires you to press record, enter advanced settings and select ‘record from this episode onwards’ - just one example where 360 has made a simple process complicated.
Sky Q isn’t perfect either. Their forum is full of just as many moans, though about different things, but as Sky boast, everything really is in one place… integrated Netflix and Disney search, seamless app integration and almost every app you could wish for… with Paramount+ being added this year. Virgin really need to pull their finger out.
All that said, I’m loyal to Virgin and just hope they do something this year to wow us! I haven’t written this to be negative against Virgin - just some constructive criticism that I hope someone will listen to!
