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Virgin 360 box saved programmes from series link missing

awr1946
Dialled in

on ‎25-05-2022 19:41

Two issues...

I recorded a programme using the series link option.  Yesterday there were four episodes today there is only one. 

Also I wanted to watch a programme again, checked the option to do so but it’s not showing in my saved programmes.

Help/advice please.

 

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3 REPLIES 3

newapollo
Very Insightful Person
Very Insightful Person

on ‎25-05-2022 20:48

Hi @awr1946 

Go to Saved >  Recordings > Recorded > See All > Highlight the program name by clicking OK

A new screen should appear with all the recorded programs from that series listed.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Akua_A
Forum Team
Forum Team
In response to newapollo

on ‎28-05-2022 11:17

Hi @awr1946,

Welcome back to our community forums and sorry to hear you are having issues with series links. We can understand this is not ideal.

Was the great advice given by @newapollo useful?

Do you need any further help?
Thanks,

Akua_A
Forum Team

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awr1946
Dialled in
In response to Akua_A

on ‎28-05-2022 11:28

Yes very helpful thank you 

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