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gangan
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Subtitles

I have the 360 ‘upgrade’ and now have to manually turn on the subtitles each time I change channels. Is this a new feature. If so can I get the V6 back?

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japitts
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Re: Subtitles

Other 360 users can probably help with the subtitle question, but no - once you've converted to 360 you can't have TiVo or V6 back.

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Ernie_C
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Re: Subtitles

Subtitles can be turned on for all channels in Settings on a TV 360.

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newapollo
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Re: Subtitles

Go to Settings > Profiles > Subtitle options > On/Off

Dave

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gangan
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Re: Subtitles

Thank you so much. I’ve didn’t realise that Settings was there. I didn’t. Get any documentation when they downloaded the new software.
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newapollo
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Re: Subtitles

Hi again @gangan 

There's an online PDF user guide https://assets.virginmedia.com/resources/pdf/Virgin-TV-360-User-Guide.pdf 

Also the following page should help with any questions https://www.virginmedia.com/help/virgin-tv-360 

Anything else you need help with just create a post and we'll do our best to help.

Dave

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Kain_W
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Re: Subtitles

Hi gangan,

Thanks for your post and I'm glad to see it's resolved for you with great help from @Ernie_C and @newapollo

If you do have any queries at all please don't hesitate to contact us and our team will support you!

Thanks,

Kain
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