I've tried numerous times and phone calls to active my boxes from the self-install . Internet seems fine but the upload speeds' is another issue entirely. The lady I spoke to said she has sent the signal twice. I've gone into diagnostics and ran a test all comes back saying that the box is reaching the server but signal quality is show only as 'good'. Would this effect it?
https://www.thinkbroadband.com/broadband/monitoring/quality/share/d1db0da76043c41871c5a4c7663bd47289828ca1