Virgin Media Community

[roy247]

Could you ask them to make the lights stay on for a few seconds more please.

[ZinG]

Yes that would be good if they can turn them off and on with an update surely the length of time illuminated could be altered.

A setting on the box would be good so if you prefer to not have the lights turn them off and the duration of you do

[David_Bn]

We will seek to feed back this preference in regards to the lights staying on for longer for you and hopefully we can add this to any future software updates

Kindest regards,

David_Bn

[RAQUEL6]

Still no lights on my remote , was the fix supposed to reconfigure them ? 

[ZinG]

Lights were back on ours last night so the fix is being rolled out for sure

[RAQUEL6]

Lights back on now .....all good 

[Molly_G]

Thanks for dropping back and confirming, glad to hear 🙂

[Disenchantedm00]

I'm new to the 360 and immediately hit problems with it. In this forum I read several comments from users wanting the time the remote buttons were lit to be extended. Those comments were Nov/Dec 2020. It seems unlikely that vm are going to do alter the illumination time now.

[Disenchantedm00]

Sorry, meant to quote one of the earlier posts saying this feature might be in a future upgrade.

Also meant to say that mine is a v6 box, "upgraded" to 360....and it's version 4.31

My remote buttons DO light up... Sometimes. Other times I get a pulsing power button only.

The illumination time is totally inadequate and the lights have gone out by the time I've brought the remote up.

[newapollo]

Just my own thoughts, but having the display light up for longer would shorten the remote battery life. 

I'm also on 4.31 and haven't seen anyone suggest it's been changed in any subsequent updates.

I guess VM can't really please everybody all of the time.