How do I get a cable adaptor out of VM?

[LukeWindley]

Hello,

I’m having exactly the same problem. I need an adaptor which will take the broadband coaxial cable and plug into my standard box on the wall. 

Can someone get an engineer to pop the right adapter through my letterbox or come in and for it?

[John_GS]

Hi LukeWindley

Thanks for posting and welcome to the community.

I can see from checking the systems, that you've spoke to the team after posting and are in the process of getting this resolved.

Let us know how the tech visit goes.

Best,