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New 360 remotes dont have finder?

netrider
Joining in

on ‎14-03-2023 19:25

Hi all skimming the forums I see there is an issue with new 360 remotes not having the finder function on them. I lost a remote months ago and had to order a new one from virgin (after disputing the £10 fee they eventually waved) now my kids have lost a second one its going to start becoming an expensive habit, has anyone found a work around or fix for this. the best feature they had was remote finder. 

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3 REPLIES 3

Ernie_C
Very Insightful Person
Very Insightful Person

on ‎14-03-2023 19:53

There is a way:

https://www.virginmedia.com/help/virgin-tv-lost-or-damaged-tv-remote/lost-TV-360?_gl=1*3inybl*_ga*MT....

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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netrider
Joining in
In response to Ernie_C

on ‎14-03-2023 20:04

This is the broken way that doesn't work on the streaming remotes for whatever reason.
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roy247
Community elder
In response to netrider

on ‎14-03-2023 22:40

Does seem to be a problem with the 2 battery version of the 360 / Stream remote because it works with the original 4 battery version of the 360 remote so is nothing to do with the software as suggested in message 40 on this thread,

https://community.virginmedia.com/t5/Virgin-TV-360/Find-v360-remote/td-p/5217523 

 

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