@roy247 wrote:
@BenMcr wrote:
@Cawsie wrote:
Hi. Does that include ultimate oomph customers who are still on this package?
thanks
No. Netflix inclusive bundles are the Ultimate Volt and Biggest bundles which went on sale on the 21st March. All other bundles don't include Netflix.
However customers on all other bundles can add full priced Netflix to their Virgin Mendia bill if they find a single payment convenient.
Hi BenMcr,
So if you are on a Ultimate Oomph contract which should be (prices quoted here are just for example purposes), £130 and you are on a discounted price of £100, can you just be updated to a Ultimate Volt bundle keeping any discounts and get Netflix or is it a case of who you speak to?
You can but don’t except it for the same price or keep your discounts
when I rang last week vm are being sly now with the ultimate volt pricing, he kept saying to me yeah £89, I pay £84.99 so thought a fiver not too bad but they are splitting the pricing up so he wanted another £25 on top for the sim
and the same when I rang again then it was £110 plus £25 so be careful ,I have sent a complaint to the executive team office as i usually get a happy ending there as it’s all documented on whatsapp