Hi all, first post on here. We switched to Virgin about 6 weeks ago but all of a sudden at 7 or 8pm we get serious picture disruption for about 10 minutes, does anyone else get this? We're used to it with Freeview & BT but I'm confused as to why it's happening with virgin. TIA
If your live TV is affected by pixellation, that's most likely a signal fault. It will affect any resulting recordings too.
Reboot your box once to rule out a software issue, if symptoms persist then there's a fault needing fixing. Call 0800 5610061 to check for known area issues, and if nothing's reported, assume VM don't know about your fault and/or that it's potentially only affecting you.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks