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Does the Virgin TV control app not apply to the 360 box?

westindieman
On our wavelength

The app used to work with the equipment I had before December last year but since my boxes were replaced with the latest ones, the app is saying no compatible TV boxes are found on my account.

1 ACCEPTED SOLUTION

Accepted Solutions

newapollo
Very Insightful Person
Very Insightful Person

Hi @westindieman 

As per @roy247 

The TVGo app includes all the functions from the TV Control app which work on the 360 platform

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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See where this Helpful Answer was posted

3 REPLIES 3

roy247
Community elder

You need to download the TVGO app for 360 boxes.

 

newapollo
Very Insightful Person
Very Insightful Person

Hi @westindieman 

As per @roy247 

The TVGo app includes all the functions from the TV Control app which work on the 360 platform

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Thank you very much! I didn't realize there was a different app.