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ramaiya2
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Message 41 of 55
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Re: CNN no longer available after August 31st

I used to watch CNN and this is a big disappointment. Not sure if I will be renewing after my contract ends

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Kath_F
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Message 42 of 55
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Re: CNN no longer available after August 31st

Hi ramaiya2, 

Thanks for your post and apologies to hear that you're thinking of leaving us. 

When you're ready, please speak to the team on 0345 454 1111 option 1, 4 then 4 again so they can go through the cancellation process with you. 

Please bear in mind there is a 30 day notice period. 

Hopefully you will change your mind and stay but if not, we understand you need to do what's right for you.

Take care,

Kath_F
Forum Team




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pdampier
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Message 43 of 55
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Re: CNN no longer available after August 31st

Question on this Kath_F - If my contract expires on Jan 22nd 2022 does this mean earliest call to set up cancellation for when the contract ends would be December 22nd?

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newapollo
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Message 44 of 55
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Re: CNN no longer available after August 31st

You can hand in your 30 days notice at any time, however if you were to say hand in your notice today your account would be closed on 13th November.

You would then have to pay early termination fees until 22nd January 2022.  The most you would pay in early termination fees is capped at £240.

Terms-and-conditions-for-fibre-optic-services/early-disconnection-fees 

Dave

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newapollo
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Message 45 of 55
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CNN live now available on LG TV's via the Rakuten app

A quick update for those with LG TV's from 2019 and later, running WebOS 4.5 or later.

You can now view CNN live (for free)  along with Rakuten Stories, Comedy Movies, Action Movies and Drama Movies via the Rakuten app on the above TV's.

Info from https://www.digitaltveurope.com  and https://rxtvinfo.com  

 

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


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I'm a Very Insightful Person, I'm here to share knowledge. Learn more

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oxfordmark
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Message 46 of 55
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Re: CNN live now available on LG TV's via the Rakuten app

I didn't realise CNN was closing down on VM but remaining on Sky, so Sky are paying a premium to have this channel now its moved to subscription?

I only ever watched CNN for a different take on global news, like Ukraine/Russia, so no big loss. And no way worth paying £19 a year for.

 

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nodrogd
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Message 47 of 55
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Re: CNN live now available on LG TV's via the Rakuten app


@oxfordmark wrote:

I didn't realise CNN was closing down on VM but remaining on Sky, so Sky are paying a premium to have this channel now its moved to subscription?

I only ever watched CNN for a different take on global news, like Ukraine/Russia, so no big loss. And no way worth paying £19 a year for.

 


It has not moved to subscription on Sky. It is currently Free-to-Air on satellite unencrypted. It will remain on the Sky EPG until their current contract runs out, & is likely to be removed from all broadcast platforms soon.

The CNN app is now available to anyone on the Virgin V360 TV platform.

VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

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roy247
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Message 48 of 55
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Re: CNN live now available on LG TV's via the Rakuten app

If you have a LG TV with Rakuten you can watch CNN, may depend on what LG TV and version of software you have.

 

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oxfordmark
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Message 49 of 55
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Re: CNN live now available on LG TV's via the Rakuten app

CNN+ axed!

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golden86
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Message 50 of 55
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Re: CNN live now available on LG TV's via the Rakuten app

Major embarrassment for CNN+

Do you think this means CNN will come crawling back to Virgin Media?