Virgin Media Community

[nodrogd]

Just to make sure, is everyone going to BT Sports 2 or 3 & pressing red?
The channels are not accessible from BT Sports 1:

https://community.virginmedia.com/t5/Virgin-TV-V6/How-to-access-BT-Sport-Extra/td-p/4581215 

[roy247]

Tried every BT channel, 1 said BT sport extra, the other's said nothing planned or something like that.

[Smartiepants94]

Same issues as everyone else in this thread. Tried all of the BT sport channels. BT sports 1 brought up BT sport extra but no actual options to pick. BT Sports 2 and 3 both brought up a message saying there are currently no sporting events (when there definitely were). Tried getting through to customer service but didn’t get through to a human at any point. Website told me to call, when I call the automated message is to look online. Has anyone heard from VM on how to fix this issue?

Thanks

[ozsat]

Too late now but the events should have been there from 3pm to 5pm on BTS2 & 3.

Did you try rebooting the box or were you trying at a different time?

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@Smartiepants94 wrote:

Same issues as everyone else in this thread. Tried all of the BT sport channels. BT sports 1 brought up BT sport extra but no actual options to pick. BT Sports 2 and 3 both brought up a message saying there are currently no sporting events (when there definitely were). Tried getting through to customer service but didn’t get through to a human at any point. Website told me to call, when I call the automated message is to look online. Has anyone heard from VM on how to fix this issue?

Thanks

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[roy247]

"Too late now but the events should have been there from 3pm to 5pm on BTS2 & 3."

Should have been but they weren't, someone must have forgotten to turn them on.

[roy247]

I see it's working today.