Is anyone else having issues with itv hub or bbc iPlayer through the apps? also have you experienced issues with recorded programs disappearing from the saved section? customer services are of no help.
Ok.. first thing, what do you mean by "ITV Hub"? It may sound daft, but...
Do you mean the ITV-branded streaming app? Or do you mean OnDemand programmes, accessed directly from your 360's EPG/guide, but are branded as "ITV Hub" It matters because..
Part of the fault-finding here will be to establish whether any internet-based functionality on your 360 works, and OnDemand programmes are one of the easier tests of that.
Sometimes the symptoms of the lead-in adverts playing and/or a black screen, can be caused by an HDCP compatibility issue, although if you're also reporting recordings being deleted I suspect your box may have a fault.
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I just want to watch catch-up programs on bbc and itv. It goes to the itv hub and nothing works. Netflix and Amazon prime via the apps work fine. guessing the box is knackered. Customer support that I’ve experienced so far is crap and unhelpful. Been with virgin now for 7 months and starting to wish I never switched from sky. Seems the sentence buy cheap buy twice is accurate