All recordings lost !

[fergiet]

Hi

Been using the tv360 for some time now and it's generally been ok. A few error messages from time to time but it has worked.

Last night I wanted to watch a recording but just got a spinning circle and it said recording will play shortly. well it did not play and all recordings and planned recordings are gone.

Does this mean a faulty drive?

Any suggestions?

[Joseph_B · Accepted solution]

Hey @fergiet,

Thanks for getting back to us, if you have sent this back it will be on its way, it can take around a week to fully process back to us, once we have it you will no longer get these reminders.

Thanks. Joe