All 4 App on 360

[TIMMAC]

Can anyone watch any shows on the All ; App on Virgin 360

I can’t watch anything on it, it just says “We’ll this is embarrassing. Somethings not working. Please try again in a few minutes”

4100-Render-Failed

[TIMMAC]

Sorry that was meant to say All 4 App

[roy247]

Hi TIMMAC,

Is it working now, I just tested with Pulp Fiction and it worked for me, didn't sign in just browsed to films and picked one.

[TIMMAC]

I’ve just tried watching catchup on the all 4 app again and it says “Well this is embarrassing. Something’s not working. Please try again in a few minutes. 4100-Render-Failed”

[roy247 · Accepted solution]

If it's everything on the All 4 have you tried rebooting the box by turning the power off and on with either the switch on the back of the box or at the plug.

If that doesn't work you could try a factory reset.

It's only a partial system reset and not a complete factory reset. You are given 2 options,

Keep Recordings
Format Disk

Choose Keep Recordings, that means you won't lose your recordings and any planned recordings or series links you've set up, you will have to sign into your apps such as iPlayer, Prime, Netflix and ITVX again, also Match frame rate and Standby power consumption will go back to their default settings if you have changed them.

[TIMMAC]

Ok thanks I’ll try that as my box upstairs plays content from All 4 with no issues

I’ll let you know if it works, thanks 

[TIMMAC]

Rebooted box

all now ok thanks 👍🏻

[Ryan_N]

Thank you for keeping the thread updated 🙂 

Cheers, 

Ryan.