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manners1977
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360

on ‎03-06-2021 21:24

Hi,

Our tv360 box stutters regularly and has delayed responses even after an engineer visit, turning on and off multiple times and is making our TV experience into a miserable one. Please rectify asap.

Kind regards,

Daniel

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Swf
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Re: 360

on ‎03-06-2021 21:54

Do you know what brand and software the box is?   It's in setting and then about

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japitts
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Re: 360

‎03-06-2021 23:18 - edited ‎03-06-2021 23:26

What do you mean by stuttering?

Is this happening on, say, live TV? OnDemand or streaming? Recorded programmes?

All 3 work in slightly different ways, and so would have different causes.

Edited to also ask: If you have multi-room and this is affecting recordings, is it on the main box or mini?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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