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golden86
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Message 11 of 22
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Re: 360 cost


@Dereklad wrote:

878BC41B-E734-48D0-90D6-F9745B8D9BF3.jpeg

Ok royalbeach but.are you paying £89 a month,then it raises to £140 a month after 6 months or so.weve gotta watch the small print.


 

Another vote to call retentions, also not all retentions team members have the same access to discount, if you don't succeed today, try again tomorrow.

£89 is for 18 months not 6months. Then it reverts to the standard price of 139, that's where we repeat and rinse this cycle.

Swf
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Message 12 of 22
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Re: 360 cost

£79

Offers went 

Saturday 134 £6 off as a long term customer 

Sunday 95 when  handed in notice

Monday a call to asked why I left   after a chat. I agree 79 with free upgrade and sky uhd.   Just write it all down what offer incase things are missing.   If they are post it on here and the lovely staff on here will help put it right. 

 

 

 

 

Dereklad
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Message 13 of 22
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Re: 360 cost

It gets confusing..i specifically just phoned up to get the 360 upgrade and the bloke on the phone said ill see what we can do for you and searched ,i ended up with.

Your new package now includes:TV: Maxit TV - Virgin TV 360 box
Broadband: M350 Fibre Broadband

They charged my £25 for acivation which genuinly was never mentioned on the phone.

Your new monthly bundle cost is: £114.00*.

Your next bill will be £142.95* which includes £4.00 to cover your changes up until your next bill period.There is also a one-off charge of £24.95 for installation or activation.

good responses it just shows your bill depends on the negotiating skills.

 








Cable customer from its inception in 80's in Birmingham .have never missed a bill payment.my package is big kahuna xl tv..200mb internet..and free sky movies for 6 months..v6 box
Ps5& .
+size 9 feet..iphone 11 plus..
Swf
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Message 14 of 22
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Re: 360 cost

  • Hand in your notice (everything stays on for 30 days anyway).(once handed in the notice other offers are available to you.  

. Then your be called to ask why your leaving  I said I'm going to sky ect 

Hope that makes sense. Worth a try.   Also Google the ultimate oomph deal so you know what to ask for.  The ultimate oomph is a diffent team of staff. Just ask for it.   When you call there offer you a better but only after handing in notice  did I get what I wanted

2x 360s 500bb  and a all data and min/text sim card for a mobile for that price I said with free 360upgrades and uhd 

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Swf
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Message 15 of 22
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Re: 360 cost

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Anonymous
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Message 16 of 22
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Re: 360 cost

For comparison, I pay £117 a month for:

• TV 360 + Mini (Humax)

• Ultimate Oomph

• Gig1 Fibre with Hub 4

• Intelligent Wi-Fi Plus (1 Pod)

• Anytime landline calls

• Sky UHD content (£6pm)

Steve7555
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Message 17 of 22
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Re: 360 cost

Hi I phoned vm yesterday to change are package from maxit tv and movie's, m500, and phone talk more anytime £121.00 per month me and my wife are both retiring at the end of this month and just trying to save a bit of money, the package we where looking at was the fun package tried to explain to the call handler the change we wanted to be told that doesn't exist but the website was updated on the 01/05/2021, he but me on hold and came back with a package that would have put are costs up to £125.00 he changed a small part off are package to get the price down to £100.00, so going to look into changing to another provider we have been a vm customer for 28 years loyalty doesn't count for anything now

 

Swf
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Message 18 of 22
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Re: 360 cost

Been with them since cable and wireless days 

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Gareth_L
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Message 19 of 22
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Re: 360 cost

Hello Steve7555

Sorry that it has come to this 

As a rule on here we are unable to deal with package costs, new deals and disconnections 

It would be best to use one of the contact methods here 

Gareth_L

 

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Steve7555
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Message 20 of 22
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Re: 360 cost

Same here wife still has the ntl email address 

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