Thanks for taking the trouble to reply, Aaron. Sadly, you have confirmed my fears. A pity. Reading subtitles at speed was a facility I used very day. I have never wanted to record 6 shows simultaneously while watching a seventh. Together with the loss of my 70 hours of recorded shows, and the much missed ability to schedule and record radio programmes, my Virgin experience with this upgrade box is far less rich and markedly less useful to me personally than with my previous box. I feel I have gone backwards. So much so, that I am now considering of cancelling my subscription.