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on 11-10-2020 09:23
I got 360 Box a couple of days back. When I try to use TV Go App on Windows it says not compatible. What do I do now?
Answered! Go to Answer
on 11-10-2020 09:29
Hello
You need to use the website now as the Windows 10 app doesn't work and is being discontinued with the new v360 - https://virgintvgo.virginmedia.com/obo_en.html
Regards Mike
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on 11-10-2020 09:36
Do I have to register the 360 box in some way because I think system is looking for v6 boxes?
on 11-10-2020 09:42
The Windows 10 app isn't compatible with the v360.
on 11-10-2020 09:56
Yes I'd guessed that but I'm talking about on the website that you directed me to after my original request. If I click on Virgin Boxes it lists two boxes but I suspect they are the now disconnected v6 boxes.
